FAQS

Can I ask for a different delivery address?

Yes, you can select a delivery address on the checkout pages. We support delivery to the UK and a select number of worldwide locations. (see our shipping information page)

Do I get charged for each item?

You will be charged a single delivery fee per order. Please refer to our shipping fees for more information. 

Do I have to create an account to place an order?

Yes , simply fill in your details on the website and we will process your order.

Do you ship to multiple shipping addresses?

No. We can only ship your online order to one location. Please place separate orders for multiple delivery addresses.

Does Edmund Hillary deliver to Post Office Boxes, Military Bases or Freight Forwarding Addresses?

No. We do not deliver to PO Boxes, Military Bases or Freight Forwarding Addresses.

How much will I be charged in import taxes and duties?

We will deliver to most countries but for the following countries we pay for and manage all duties and sales taxes, and all returns are free: United Kingdom, Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, New Zealand, Australia, USA, Canada This means all import duties / customs taxes and local sales taxes are included in the price of the product. If you are ordering products for countries outside the list above you may be liable to pay import duties and sales taxes if applicable, and unless the goods are faulty returns will be at your cost. If the goods are faulty we will refund you the cost of the postage.

What are the delivery charges?

Please refer to our shipping fees for more information. We will deliver to most countries but for the following countries we pay for and manage all duties and sales taxes, and all returns are free: United Kingdom, Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, New Zealand, Australia, USA, Canada This means all import duties / customs taxes and local sales taxes are included in the price of the product. If you are ordering products for countries outside the list above you may be liable to pay import duties and sales taxes if applicable, and unless the goods are faulty returns will be at your cost. If the goods are faulty we will refund you the cost of the postage.

Where does Edmund Hillary deliver?

We will deliver to most countries but for the following countries we pay for and manage all duties and sales taxes, and all returns are free: United Kingdom, Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, New Zealand, Australia, USA, Canada For countries outside this list we will deliver the product but if applicable you may be responsible for paying for any duties, sales taxes and the cost of non-faulty returns.